מדיניות החזרים כספיים

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us at angelogiannantonio0@gmail.com. Please note that returns will need to be sent to the following address: [INSERT RETURN ADDRESS]

If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return question at angelogiannantonio0@gmail.com.

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exceptions / non-returnable items
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.

Unfortunately, we cannot accept returns on sale items or gift cards.

Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

European Union 14 day cooling off period
Notwithstanding the above, if the merchandise is being shipped into the European Union, you have the right to cancel or return your order within 14 days, for any reason and without a justification. As above, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at angelogiannantonio0@gmail.com.

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us at angelogiannantonio0@gmail.com. Please note that returns will need to be sent to the following address: [INSERT RETURN ADDRESS]

If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return question at angelogiannantonio0@gmail.com.

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exceptions / non-returnable items
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.

Unfortunately, we cannot accept returns on sale items or gift cards.

Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

European Union 14 day cooling off period
Notwithstanding the above, if the merchandise is being shipped into the European Union, you have the right to cancel or return your order within 14 days, for any reason and without a justification. As above, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at angelogiannantonio0@gmail.com.

Informativa su rimborsi e resi

Diritto di recesso (14 giorni) Se sei un consumatore residente nell'Unione Europea, puoi recedere dall'acquisto entro 14 giorni dal giorno in cui ricevi il prodotto, senza dover dare una motivazione. Per esercitare il diritto di recesso scrivici a [email] prima della scadenza, indicando il numero dell'ordine. Puoi usare qualsiasi dichiarazione chiara, anche una semplice email.

Come restituire il prodotto Rispediscici il prodotto entro 14 giorni dalla comunicazione del recesso, al seguente indirizzo: [indirizzo per i resi]. Il prodotto deve essere integro e nella confezione originale. Imballalo con cura, perché le opere incorniciate sono fragili. Le spese di spedizione del reso sono a carico del cliente, salvo che il prodotto sia difettoso o sbagliato.

Rimborso Ti rimborsiamo entro 14 giorni da quando riceviamo la tua comunicazione di recesso, usando lo stesso metodo di pagamento dell'acquisto. Il rimborso comprende anche le spese di spedizione standard originali. Possiamo aspettare a rimborsarti finché non riceviamo il prodotto o una prova che l'hai spedito.

Esclusioni Come previsto dall'art. 59 del Codice del Consumo, il diritto di recesso non vale per i prodotti realizzati su misura o personalizzati su tua richiesta, per esempio stampe con formato, testo o cornice personalizzati.

Prodotti danneggiati o difettosi Se il prodotto arriva danneggiato o non è conforme, contattaci entro [7] giorni dalla consegna a [email] e allega delle foto. Ti proponiamo la sostituzione o il rimborso completo, senza costi a tuo carico. Resta valida la garanzia legale di conformità di 2 anni.

Contatti AngeloArts, [indirizzo], [email]